Residents

If you have an after hours emergency, please call (949) 997-1426 for our Emergency Maintenance team. 

Your Online Portal

Your account at your fingertips. Anytime, anywhere.

  • Pay Rent

    Securely pay rent online from anywhere. Set up automatic payments so you always pay on time.

  • Submit Maintenance Requests

    Quickly submit maintenance requests that go directly to our maintenance queue.

  • Seamless Communication

    Send communications to us at anytime.

  • Renters Insurance

    Easily submit proof of insurance coverage or purchase a policy, right from your portal.

A cell phone with a login page on it.

your portal, your way

Get access to your portal anytime, anywhere. Pay rent, submit maintenance requests, and view your current account settings 


...all from the palm of your hand. 

Download the online portal app

Blog

May 21, 2026
At  Canvas L.A.  , we are committed to providing our VIPs with the best tools to manage their apartment homes effortlessly. We want to highlight the various ways you can handle your monthly rent, including some exciting benefits that help you build your financial future just by living with us. 1. The AppFolio Resident Portal App The easiest way to manage your living experience is through the AppFolio app. It is a one-stop shop for your most frequent needs: Convenient Payments: Set up one-time or automatic payments using a bank account (e-check), credit card, or debit card. Split Payments with Flex: We have integrated Flex directly into your AppFolio app. This service allows you to split your rent into two payments throughout the month. Flex pays your rent to us in full and on time, while you pay them back on a schedule that fits your cash flow. Full Transparency: View your current balance, previous statements, and full payment history anytime. 2. Build Your Credit for Free with Pinata Your consistent rent payments should work for you. We are proud to offer Free Positive Rent Payment Reporting to major credit bureaus through our partner, Pinata. How it works: You will receive an email invitation from Pinata to sign up for this service. Once you are enrolled, your on-time payments are reported to the credit bureaus. The Benefit: This helps you build your credit score over time without any extra cost. It is our way of rewarding your reliability and helping you reach your long-term financial goals. (Please note: we do not utilize any resident reward or marketplace features through Pinata; this service is strictly for your credit reporting benefit.) 3. More Ways the App Helps You Beyond payments, the AppFolio app remains your primary tool for staying connected with our Downtown Los Angeles community. You can: Submit Maintenance Requests: Easily upload photos and descriptions of any needed repairs. Manage Renter's Insurance: Access your policy or update your provider details. Stay Informed: Contact the office via text or phone, update your contact preferences, and access your lease documents.  At  Canvas L.A.  , we treat every resident like a VIP. Whether you are looking for more flexibility with Flex or looking to boost your credit score through Pinata, we are here to support your lifestyle.
September 24, 2024
When most people think of Los Angeles, they think of movie stars and skyscrapers. While you can certainly find both in downtown LA, residents and frequent visitors know that downtown LA has much more to offer. From beautiful, historic architecture to lush green spaces, Downtown LA has it all. If you’re considering a move to downtown LA and want to know more about what to expect, we’ve put together a guide that covers everything you need to know about downtown LA.
A woman is holding a cell phone in her hands in a living room.
August 12, 2024
Improve Your VIP Experience with the New AppFolio App